Home Care Pulse, the leading client and employee satisfaction surveying company for the home care industry, announced that Grace Givers Home Care received the 2020 Best of Home Care – Leader in Excellence, Provider of Choice and Employer of Choice Awards!
These awards speak volumes because they demonstrate our commitment to excellent care and quality improvement.
Every month Home Care Pulse gathers feedback from Grace Givers Home Care clients and caregivers and reports how Grace Givers rankings compare to the national home care industry. These results allow our GGHC team to learn exactly how to improve client satisfaction, reduce caregiver turnover and provide the best care.
The Leader in Excellence Award, specifically, is the highest recognition awarded by Home Care Pulse and highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families who are looking for in-home care for a loved one will be able to recognize and choose a home care provider they can trust. In 2020, Only Four Providers in Tennessee were recognized for meeting/exceeding industry standards. Grace Givers was the Only provider named in the Upper Cumberland Region.
“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” said Erik Madsen, CEO of Home Care Pulse.
Here’s the full list of the 2020 Best of Home Care – Leader in Excellence award recipients.
Grace Givers opened their first office in Crossville in the fall of 2017 and expanded to open a Cookeville satellite office in 2019.
“It’s an honor to receive this recognition, and know that it comes from pure, unbiased feedback.” said Kelli Tipton, Grace Givers Founder and CEO. “GGHC was started on the simple idea to just do better, and we are so very blessed that our team lives this motto every day. Thank you to all of our clients and caregivers who participated in these monthly surveys. We appreciate you, and will continue working hard to provide high client and caregiver satisfaction.”