COVID-19 Precautions Update

Grace Givers Home Care is continuing to monitor the evolving COVID-19 situation, and will update on any changes as necessary. Since the majority of our clients are seniors, and likely to experience complications if affected by COVID-19, we have implemented the following procedures effective 3/16/2020.

1) Grace Givers Office will only be open to Essential Personnel only. Field staff will not be permitted into the building to avoid contact with others and avoid the spread of illness. For any items that need to be dropped off, please use our outdoor drop box.

2) Grace Givers is still actively caring for all current clients in homes and facilities, except those bound by facility isolation restrictions. We are still available for in person meetings with families at their home. Please be prepared to answer a brief screening questionnaire prior to a staff member visiting your home for service inquiries. We also have client signup packets available for electronic signature and can implement that as necessary.

3) In an effort to reduce foot traffic in client homes, new client and caregiver introductions will be suspended unless absolutely necessary, and care providers will be briefed on the client’s care plan via phone call instead of face to face at the home.

3) Grace Givers is assisting our Long Term Care Facilities by complying with any additional protocols they have in place for staff screening prior to a shifts with clients in their facility.  

4) All Grace Givers Staff have received training on COVID-19, and have been instructed to stay home if they are sick. As always, Grace Givers Home Care provides Personal Protective equipment to our employees as needed. Additionally, each staff member will have must submit to a screening questionnaire prior to clocking into each shift they work.

6)  Grace Givers is suspending non-essential business travel and asking that staff practice caution when traveling during time away from work. To assure we have adequate staff for any circumstances that may occur during the upcoming weeks, Grace Givers has placed a hold on approving any new Vacation/Leisure time off requests through the month of April. Current employees that have received time off from educational institutions have also been asked to help out if the need arises.

Please know our utmost concern is keeping everyone safe and healthy.


Kelli Tipton

Founder & CEO

Grace Givers Home Care


Foster Named March Grace Giver of The Month

We would like to honor Shade Foster as Grace Givers’ March Caregiver of the month. Shade has been with us since June of 2019, and from day one has exhibited an unmatched level of professionalism and positivity in everything he does. Shade’s display of integrity, positive attitude, and willingness to help those around him is a prime example of our core values, and we thank you Shade for going above and beyond to make everyone’s day just a little brighter when you’re around!


Tonya Manis Named February Caregiver of The Month

Congratulations to Tonya M, our February Caregiver of the Month. Tonya joined our team in November of 2018, and has displayed Grace Givers core values since day one. Tonya is flexible and never hesitates to help out her other team members, clients, and their families. Thank you Tonya, for sharing your remarkable talents and skills with Grace Givers, our clients, and their families!


Grace Givers Named One of Four Leaders In Excellence In Tennessee

Home Care Pulse, the leading client and employee satisfaction surveying company for the home care industry, announced that Grace Givers Home Care received the 2020 Best of Home Care – Leader in Excellence, Provider of Choice and Employer of Choice Awards!

These awards speak volumes because they demonstrate our commitment to excellent care and quality improvement.

Pictured L to R: Jean Bennett, Public Relations Director; Kelli Tipton, Founder & CEO; Katie Braddock, Director of Operations

Every month Home Care Pulse gathers feedback from Grace Givers Home Care clients and caregivers and reports how Grace Givers rankings compare to the national home care industry. These results allow our GGHC team to learn exactly how to improve client satisfaction, reduce caregiver turnover and provide the best care.

The Leader in Excellence Award, specifically, is the highest recognition awarded by Home Care Pulse and highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families who are looking for in-home care for a loved one will be able to recognize and choose a home care provider they can trust. In 2020, Only Four Providers in Tennessee were recognized for meeting/exceeding industry standards. Grace Givers was the Only provider named in the Upper Cumberland Region.

“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” said Erik Madsen, CEO of Home Care Pulse.

Here’s the full list of the 2020 Best of Home Care – Leader in Excellence award recipients.

Grace Givers opened their first office in Crossville in the fall of 2017 and expanded to open a Cookeville satellite office in 2019.

“It’s an honor to receive this recognition, and know that it comes from pure, unbiased feedback.” said Kelli Tipton, Grace Givers Founder and CEO. “GGHC was started on the simple idea to just do better, and we are so very blessed that our team lives this motto every day. Thank you to all of our clients and caregivers who participated in these monthly surveys. We appreciate you, and will continue working hard to provide high client and caregiver satisfaction.”


Grace Givers Home Care Partners with OWCP to Provide Home Care for Former Energy Workers with No Cost to Patient.

Grace Givers announces their Partner Providership with the EEOIPCA program. Claimants who satisfy the requirements of The Energy Employees Occupational Illness Compensation Program Act (EEOICPA) will receive a lump sum payment as well as full medical benefits to compensate for their incurred illnesses or sicknesses. These medical benefits cover the costs of treatment and prescription medications, but they also cover the costs associated with home care. These services are provided free of charge by the Office of Workers’ Compensation Programs (OWCP) in recognition of the many workers who have become ill as a result of exposure to deadly radioactive materials. To begin receiving the home care that you or a loved one deserves, it is important to begin the process of filing a claim as soon as possible.


If you already have this card, then you are already approved to receive no-cost medical benefits! Call us to get started today!


Grace Givers Named Home Care Pulse Provider of Choice

We are excited to announce that Grace Givers has received the Home Care Provider of Choice Certification. These results come from an outside survey completed with 15% of our client population monthly. We are proud to say we out-performed our geographic region in every category since we began the surveys is 2019. The blue line represents the average in our region, and the green columns/black numbers are Grace Givers’ scores. Thanks to our entire team for achieving such great results!

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Crossville Chronicle visits Grace Givers

A big thanks to the Crossville Chronicle for showcasing our business in the February Senior Living Special. We are doing big things this year! Read the full Article Below:

Grace Givers Home Care and Adult Day Services has a training room for caregivers to be trained on a variety of equipment used in the caregiving profession. All caregivers are trained before being assigned to a client.
Kelli Tipton, owner and founder of Grace Givers Home Care and Adult Day Services, left, and Tanisha Walker, director of public relations, discuss plans and activities for clients at Grace Givers’ new Senior Retreat Adult Day Center.


Grace Givers Home Care, LLC New Senior Retreat Adult Day Center opens

BY GARY NELSON Chronicle senior staff writer 

Kelli Grace Tipton decided to open Grace Givers Home Care, LLC in Crossville after caring for her terminally ill grandmother. Tipton has worked in home health care since 2011.

“I was a supervisor of care givers and in 2017 I decided to take off work and take care of my grandma. We had used a lot of home health agencies for home care. Some of the care givers were good, and some of them were not. We had a hard time finding consistent, good care. I decided to take care of her,” Tipton said.

After her grandmother passed away, Tipton had a choice to make.

“Do I want to go back to work for someone or some agency? Or do I want to start my own business? I knew I could offer something better than what was out there,” Tipton said.

With her years of caregiving experience, hospice care and supervision experience, Tipton felt she had the right combination.

“I also had the benefit of seeing things from the family’s side so that helped me in knowing what families want and need for their loved ones,” Tipton said.

Grace Givers Home Care, LLC was born.

“Grace is my middle name, and it came from my grandmother. So it seemed like the perfect name for us,” Tipton said.

Tipton started with five caregivers and since December 2017 Tipton’s business rapidly expanded to more than 50 caregivers and a full-time office staff of six, including a licensed social worker.

Their mission is “To do honor and credit to those in need by providing no less than excellent, altruistic care founded on the biblically based principles of sacrificial love and serving others.”

They offer a complete line of home care services from just a few hours per visit to full-time care for clients in all stages of health.

The business grew so quickly that Tipton relocated to a new facility at 3888 Peavine Rd. in Crossville in September 2018. She recently established the Senior Retreat Adult Day Center in the Grace Givers facility.

Grace Givers Home Care and Adult Day Services is now a fully licensed care giving and adult day center.

“We’re licensed to practice in the entire state of Tennessee, but right now we’re focusing on Cumberland County,” Tipton said.

The center can offer daytime care at their facility for up to 15 people at one time. Their hours of operation for adult day services are Monday through Friday 8 a.m. to 5 p.m.

Each prospective client is assessed by the Grace Givers team to ensure each client’s needs are fully met.

“We work with the families

and set goals and each client is assessed on a quarterly basis. We are one of only two licensed adult day centers in our 14-county area,” Tipton said.

Tipton explained that each caregiver is trained in the Grace Givers training center. G.R.A.C.E. training is completed initially at hire, and covers topics such as household management, infection control, personal hygiene assistance, terminal and debilitating illnesses, including Alzheimer’s disease and dementia, and how to properly care for a bed-bound client, and more.

Home care or caregiving services are non-medical or “non-skilled” services. These services are provided by specially trained caregivers and include assistance with bathing, dressing, oral hygiene, skin care, and more. The caregivers assist with housekeeping tasks, meal preparation, medication assistance, mind-engagement activities, games, errands, shopping, transportation, companionship and more. With in-home care the family picks their schedule time, duration, and the company tailors the client’s care to exactly what he or she asks for. No doctor’s order is needed for in home care; simply contact the company of your choice, and begin the sign-up process.

Although home care is considered “nonskilled,” any home care agency who performs personal care in the state of Tennessee, must be licensed and monitored by the Department of Mental Health.

Grace Givers Home Care and Adult Day Services is dually licensed by the Tennessee Department of Human Services and Department of Mental Health. They are also monitored by the Tennessee Department of Environmental Health and Tennessee State Fire Marshal’s office.

The Senior Retreat Adult Day Center offers care for clients with Alzheimer’s and dementia, stroke, Parkinson’s disease, isolation, frailty, physical limitations, and other chronic conditions. There are specific memory care activity programs including exercise, aromatherapy, music, art, pet therapy, cognitive enhancement activities and others. They are also certified in the Music and Memory program.

Tipton explained there are different levels of membership for the adult day center.

All memberships come with complete access to the day center with caring, licensed, CPR and first aid certified staff. Engaging and mentally stimulating activities are graded to meet each participant’s individual abilities. Help with activities of daily living including personal care and medication assistance is also included.

Full-time membership includes 45 hours per week.

Hot, nutritious and individualized lunches are offered at no additional charge. There are also healthy snacks throughout the day.

Part-time memberships include 20 hours per week in either morning or afternoon time slots from 8 a.m. to noon, or noon to 5 p.m. from one to four days per week.

Certified staff are available

for the reserved day each week from 8 a.m. to 5 p.m.

A day stay includes one to four days per week at a minimum of one day per week with complete access to the day center.

Each day is scheduled with activities in the center.

Benefits for the clients include preserving independence, promoting social and cognitive activities, safe engaging physical activities, creates a routine, social interaction and good nutrition.

Benefits for caregivers include reducing stress, anxiety or guilt.

For more information about Grace Givers Home Care and Adult Day Services, services offered, membership rates, questions regarding assessment, or special rate plans, call 931-337-0890

 Gary Nelson may be reached at gnelson@ crossville- chronicle.com.